Terms and conditions of use
The "COMPANY" refers to True North Sailing.
The "BUYER" refers to the purchaser of goods and services.
The company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer.
Not withstanding delivery, the risk of the goods and the property in the goods shall not pass to the buyer until the goods are paid for in full prior to dispatch.
Prices of goods and services supplied as of this date are correct but subject to market fluctuation and revision.
The company's price list includes UK sales tax (VAT) at the current rate except on those goods that are zero rated or exempt from VAT charges.
Fitness for purpose
The company are in no way liable for the purpose and fitment of goods and services supplied to the buyer. The company has no control over the fitment, suitability and method of their application or use. The company excludes any condition or warranty implied by statue or otherwise as to the fitness of its goods or any other particular whatsoever.
The companys liability to the buyer shall at no time exceed the price of the goods supplied. The company shall be under no liability for any direct loss and/or expense or any indirect loss and /or expense suffered by the buyer or liability to third parties incurred by the buyer. The company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The company shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.
To exchange or refund any item at True North Sailing please look to request a return in your online True North Sailing account.
Please note returns will only be processed once the you have completed the 'request return' online form and our team have reviewed your request. All goods must be returned in an unused and saleable condition within 30 days of purchase.
Refunded items will be credited to the account that you provided details for when making your order.
We aim to process and refund your return the same day that it arrives. However, during busy periods this can take up to 2 working days.
Returned orders must be sent to:
True North Sailing
10 Castings Road
Sir Francis Ley Industrial Estate
THIS CONTRACT IS SUBJECT TO THE LAW OF ENGLAND AND WALES.